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Company

More than two decades of capacity-first portfolio planning.

PDWare has been building portfolio and resource planning software for more than two decades — and never stopped shipping. Based in New York City, with customers across the U.S. and worldwide.

The story

The PDWare story

PDWare built its workforce-planning platform around resource management from the start — because capacity, not ambition, decides what a portfolio delivers.

Since then we've evolved into a powerful cloud platform for organizations large and small: easy to implement, easy to use, and flexible enough to adapt to how your organization actually plans.

On September 1, 2026, PDWare launched PDWare MCP, which gives approved AI systems governed access to portfolio data through existing permissions, use rights, and business rules.

Implementation approach

Weeks, not quarters. Most organizations complete a level-1 implementation in 4 to 6 weeks, starting from project demand, resource capacity, and strategic priorities — no detailed task plans required. Maturity typically follows in about 3 months, and functions not in use can stay disabled until the organization grows into them.

Support as a competitive advantage

Humans answer. Fast.

Clients get a staffed support desk with software experts — issues become tickets automatically, and a person takes each one to resolution.

90%
of inquiries receive a live response within 1 business day
55%
answered within 1 hour of inquiry
60 min
median first reply time
24.3 hrs
median full resolution time
SourceSource: PDWare support desk metrics as published at pdware.com. Measurement period available on request.

“The support team has been extremely helpful, and I've received prompt responses to all of my queries. This week, they even assisted me in creating a script to automate a process.”

PMO Manager, 2023
Milestones

Confirmed milestones

September 1, 2026PDWare MCP launched — governed AI access to portfolio data through existing permissions, use rights, and business rules.
December 2026Release 9.5 brings the PDWare AI Assistant (Petey) inside ResourceFirst, plus Workflow, improved Task Management, and Scenario Optimization.
Technology

Built on Microsoft Azure

PDWare is a Microsoft partner: the platform runs on Microsoft Azure with Qlik-powered dashboards, and is designed for system integration with an open architecture and full API.

Headquarters & contact

New York City

PDWare is headquartered in New York City, with customers across the U.S. and worldwide.

Sales and demos: sales@pdware.com — PDWare responds within one business day.

Prefer product questions first? Read the FAQ or see who plans on PDWare.

Speak with a PDWare planning specialist.

A tailored 30-minute session. No preparation required.