We have talked a lot about communicating the functionality of
new and future features in the PDWare products. I'm happy to
announce that we will finally deliver on our promise with our
PDWare DevLogs series. In each post we will cover newly available
or soon to be available feature we have been working on. We
encourage you to comment and give us any feedback you might have.
Yes, even the criticism.
What is PDWare Pulse?
PDWare Pulse was introduced during
the Resource Planning Summit 2012,
and is a new event notification feature available in PDWare iTeam
v6.0 with Messenger.
The idea for the development of PDWare Pulse came from our
marketing department after surveying a lot of the current iTeam
users. Most of you wanted to have a notification system that won't
send out emails on every possible event (something you could do
with PDWare Messenger) but inform the users of specific events from
within iTeam. Another request was that a user should be able to
control which notifications to enable/disable to avoid high right
level users from being flooded with multiple events they don't
always care about.
PDWare Pulse was designed using the current PDWare Messenger,
our windows service based email notification engine, as the backend
that generates and sends iTeam notifications to users.
Defining PDWare Pulse Notifications
The new Messenger user interface allows administrators to define
which notification will be used for updating the PDWare Pulse
and/or send out email notifications.
In the following screenshot we have a 'Submitted
Timesheet' event notification marked for updating the PDWare Pulse
and not sending out emails.
PDWare Pulse User Interface
Once you log into iTeam, you will notice two new buttons in your
The lightning button will bring the PDWare Pulse into your
view, docked on the right hand side of your screen.
The Pulse screen will update automatically whenever the
Messenger sends you a new notification.
To disable or enable the type of notifications you want to
see, click the 'Filter' button to show the list of available types,
and check/uncheck the ones you want and click 'Apply'.
The view will refresh to show only the notifications
you have enabled.